CANCELLATION POLICY:



In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

60 days prior to arrival: 10% of the Tour / service cost
45 days prior to arrival: 20% of the Tour / service cost
15 days prior to arrival: 25% of the Tour / service cost
07 days prior to arrival: 50% of the Tour / service cost

LESS THAN 72 HOURS OR NO SHOW: NO REFUND

In case of Special bookings a separate cancellation policy is applicable (which can be advised as and when required).

SOME CANCELLATION AND REFUND POLICIES ARE OUT OF OUR TENDER:

Refund for hotel payment will follow the hotel’s cancellation policy

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.

PRIVACY POLICY Effective Date: 11 June, 2023

Holidayys.com is owned and operated by Holidays Tours LLC ("we", "us", or "our"), a company registered in Dubai, United Arab Emirates. We respect your privacy and are committed to protecting it through our compliance with this policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website www.holidayys.com ("Website"), or use our offline services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of our Website and offline services, including:
Personal data, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");

• Information that is about you but individually does not identify you; and
  
• Information about your internet connection, the equipment you use to access our Website, and usage details.
  
• We collect this information:
  Directly from you when you provide it to us;
  
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
  
• From third parties, for example, our business partners.
  

2. HOW WE USE YOUR INFORMATION
We use the information we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you;

• To provide you with information, products, or services that you request from us;
  
• To fulfill any other purpose for which you provide it;
  
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  
• To notify you about changes to our Website or any products or services we offer or provide though it;
  
• To allow you to participate in interactive features on our Website;
  
• In any other way we may describe when you provide the information;
  
• For any other purpose with your consent.
  

3. DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates;

• To contractors, service providers, and other third parties we use to support our business;
  
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Holidays Tours LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Holidays Tours LLC about our Website users is among the assets transferred;
  
• For any other purpose disclosed by us when you provide the information; and
  
• With your consent.
  

4. DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

5. CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

6. CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@holidayys.com.